Website & Cookies
Privacy Policy
1. Introduction
Welcome to The Family Dental Practice (“we”, “us”, “our”).
We are committed to protecting your privacy and ensuring that your personal information is collected, used, and stored responsibly and transparently.
This Privacy Policy explains how we collect, use, disclose, and protect your personal information in accordance with the Protection of Personal Information Act, 2013 (POPIA) of South Africa.
By using our website www.familydentalpractice.co.za, you agree to the terms outlined in this Privacy Policy.
2. Information We Collect
We may collect the following types of information:
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Personal Information: such as your name, email address, phone number, and other contact details provided through forms or newsletter sign-ups.
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Non-Personal Information: such as browser type, operating system, IP address, and general website usage data collected through cookies and analytics tools.
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Transaction Information: if you make a purchase or booking, we may collect billing details necessary to process your payment securely.
3. How We Use Your Information
We use the collected information to:
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Provide and improve our products and services.
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Respond to your enquiries and provide customer support.
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Send you updates, promotions, or newsletters (if you have opted in).
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Process transactions and maintain accurate records.
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Comply with legal and regulatory obligations.
We will not sell, rent, or trade your personal information to third parties.
4. Cookies and Analytics
Our website uses cookies to improve your browsing experience. Cookies help us understand user behaviour and site performance.
You can adjust your browser settings to refuse cookies; however, some parts of the website may not function properly without them.
We may also use third-party analytics tools (such as Google Analytics or Wix Analytics) to collect anonymised website usage data.
5. Data Storage and Security
Your personal information is stored on secure servers provided by Wix.com Ltd, which adheres to international data protection standards.
We take reasonable technical and organisational measures to protect your information from loss, misuse, or unauthorised access.
6. Sharing of Information
We may share your information with trusted service providers who assist us in operating our website or providing services to you, such as:
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Payment processors
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Email marketing platforms
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Web hosting providers (e.g., Wix)
These providers are bound by confidentiality and data protection agreements. We may also disclose information if required by law or to protect our legal rights.
7. Your Rights
Under POPIA, you have the right to:
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Access and request a copy of your personal information.
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Request correction or deletion of your data.
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Withdraw consent for direct marketing.
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Object to the processing of your personal information.
To exercise your rights, please contact us at info@glassman.co.za.
8. Data Retention
We retain personal information only as long as necessary for the purposes outlined in this policy or as required by law.
9. Links to Other Websites
Our website may contain links to other websites. We are not responsible for the privacy practices of third-party websites and encourage you to read their privacy policies.
10. Updates to This Policy
We may update this Privacy Policy from time to time. All updates will be posted on this page with a revised “Last updated” date.
11. Contact Us
If you have any questions about this Privacy Policy or how we handle your personal information, please contact us at:
Email: info@glassman.co.za
Phone: 011 902 2391
Address: 2nd Ave Shopping Centre, Cnr second Ave & Jim Fouche Rd, Verwoerdpark, Alberton.